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Business Description

Flying fish design store is located in Paihia in New Zealand’s stunning Bay of Islands and was opened in November 2003. Our aim was to showcase some of New Zealands most creative designers and artisans and provide a shopping experience that would appeal to overseas visitors and New Zealanders alike.

Due to its uniqueness flying fish design store has proven to be very popular with both locals and visitors to this major tourist destination with many customers making further purchases after they return home.

We have recently relocated and the store now includes an Art Space featuring some of New Zealand’s finest glass, ceramics and contemporary art. With the introduction of our on line shopping it will be much simpler for our more distant customers to continue shopping with us.

We have always taken pride in our excellent customer service and we intend to maintain the same high standards with our on line customers as we do in our store. Our team is comprised by Trevor Grass and Gillian Campbell (owners) and three exceptional staff – Joanne, Patricia and Adi.

Contemporay New Zealand made jewellery, gift and homeware.

"Fun, funky, functional and stylishly different” best describes our very popular Paihia design store in the fabulous Bay of Islands, New Zealand but with the inclusion of an art space in our new store you would now have to add “with a touch of class”. You will find beautiful and innovative gifts inspired by and created in New Zealand and from around the globe. Funky, ceramic wall art, exquisite hand crafted glass pieces, an extensive range of contemporary silver, gold, paua and fashion jewellery, luxurious leather handbags, cute gifts for babies and children and much, much more. Come and enjoy shopping with us and you will find out for yourself why our store has become such a hit with locals and visitors alike!

PURCHASING OPTIONS -

We understand that our customers will have different preferences for shopping so we offer three methods of making a purchase.

BY PHONE:
If you are in a hurry or you would like some friendly and personal service simply pick up the phone and call us on +64 9 4027755 as our store in Paihia in the beautiful Bay of Islands, New Zealand is open seven days a week. If you are an international customer don’t forget to check the time zone. You will need to tell us the item description and designer or category so have that information at hand. We will phone, fax or email you back with a shipping quote. Upon confirmation that you are happy with your order, we will take your credit card information over the phone and charge the confirmed amount. Alternatively for shoppers within New Zealand you can make an electronic payment into our account. Goods will be dispatched once payment is received.

BY EMAIL:
Email us at info@flyingfishdesign.co.nz In your email please include the item description and designer or category and details of any options available eg. colour or size. Please also include your address and a contact telephone number. We guarantee to get back to you within 24 hours with a shipping quote. Once you have confirmed you wish to proceed we will contact you for your credit card details or New Zealand customers may make an electronic payment into our account.

ONLINE:
Use our online shopping cart:  www.flyingfishdesign.co.nz/cart.pasp
You do not need to log in to browse our site, however if you are browsing our site from outside New Zealand, logging in will allow you to view the prices without New Zealand’s goods and services tax (GST) You will be eligible for this exemption if items are being shipped out of New Zealand.

Simply make your selections and add them to your cart. Some items have choices such as colour, size or style associated with them, so be sure to select the correct one.
On the shopping cart page, you can update quantities or remove items. When you are happy with your order, select the “check out” option. At this time you will be asked to log in if you haven’t already done so. The next step is to confirm your shipping and billing address. You may edit your address if it is different from one we currently have on file.

Shipping:

For orders being shipped within New Zealand we will package and ship your item free of charge.

For international orders, choose a shipping method from the choices listed. Our website automatically generates a shipping quote based on the weight of the item in our database. This is an estimate only and may vary depending on packaging required. Enter your credit card information and select “SUBMIT”. We will email you within 24 hours if the actual shipping costs are going to be greater than what was quoted before charging your credit card. Handling and packaging by our very experienced staff is a complimentary service – you will only pay the actual shipping cost.


WOULD YOU LIKE YOUR PURCHASE GIFT WRAPPED?

Complimentary gift wrapping is our pleasure. Just let us know if the gift is for a male, female, boy or girl and it will be beautifully wrapped with an appropriate paper and ribbon.

WOULD YOU LIKE A GIFT CARD TO BE INCLUDED WITH YOUR PURCHASE?

We have a range of excellent cards and with your guidance we will select a suitable card written with words of your choice. Prices range from $2.50 to $9.00.

Not all the products available in our store are listed on our website so if you can’t find what you are looking for on the website don’t hesitate to contact us at any time with an enquiry. It is our pleasure to assist you in finding just the right thing and if we don’t have it we may be able to point you in the right direction.

CUSTOMER LOYALTY PROGRAM
We have a customer loyalty program for those of you who are interested in enrolling. We keep a record of your purchases and when you reach $500 you will receive a $50 credit. There is no expiry date on the credit and you may gift it to someone else if you choose. You will be the only person able to contribute to your running total. The only items excluded from the program are sale items and postage costs. All you need to do is write a note in the comments section when you order to say that you wish to join and then with subsequent purchases write a note in the comments section to say that you are a member.

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HAPPY SHOPPING!
www.flyingfishdesign.co.nz/cart.pasp

Contact Details
Flying Fish Design
PO Box 541
Paihia
Bay of Islands
Northland
Phone : (09) 402 7755
Fax : (09) 402 7756
Contact Person
Trevor & Gill Grass
(09) 402 7755
Physical Address
Williams Road
Paihia
Bay of Islands
Specialising in
  • New Zealand made contemporary
  • Jewellery
  • Giftware
  • Bags & Accessories
  • Glass & Ceramic Art
Qualifications & Experience
  • Established 5 Years in the Bay of Islands
Hours of Business
Seven Days: 9:00 AM - 6:00 PM
Visit our website
Payment Methods
  • Visa
  • Mastercard
  • AMEX
  • EFTPOS
  • Cash
Service Areas
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Gisborne
  • Hawkes Bay
  • Manawatu
  • Marlborough
  • Nelson Bays
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Timaru - Oamaru
  • Waikato
  • Wairarapa
  • Wanganui
  • Wellington
  • West Coast
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